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Woman tosses spicy soup in restaurant worker’s face: video

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A meltdown over melted plastic spurred an irate customer to throw a bowl of spicy soup in the face of a worker at a Mexican restaurant in Texas, shocking video shows.

The viral clip shows the woman confronting Sol De Jalisco manager Jannelle Broland as she stands behind the register about 1:30 p.m. Sunday, KCEN-TV reported.

Suddenly, the unhinged customer picks up the bowl during her tirade and flings it at the shocked employee before storming out of the joint.

Police said that before she came inside, the unidentified woman called to complain that the soup she had picked up was so hot that it melted the plastic lid, according to the news outlet.

Broland told TMZ that she apologized to the customer and offered a full refund or another item from the menu – but said the woman flipped out when she couldn’t complain to another boss.

“My first thought was, ‘What just happened? Why, like why is this happening?’ and I realized I couldn’t open my eyes and I wiped away and I realized I was like, ‘Wow, she she really just she threw that at me,” Broland said.

Jannelle Broland
Manager Jannelle Broland said the woman was furious that she could not complain to a higher-level boss.
kcen tv

The manager, who shared her experience on TikTok, said the soup was not hot anymore, but that her eyes stung from the spices.

“I remember feeling the warmth of the soup, but my eyes burned so bad. My nose was burning. It kind of kind of took my breath away for a second because just the burning I was really in shock from it all,” Broland said.

The tossing tantrum landed the customer in hot water, as police said criminal charges were pending against her and that she has been banned from the establishment.

“We do not condone this type of behavior and hold our citizens to the highest standard,” Deputy Police Chief Allen Teston told KCEN. “If a citizen believes they have received poor service we advise them to remain civil until the problem is resolved.”

A screen shot from the video showing the woman mid-throw.
The woman seen throwing the spicy soup at Jannelle Broland.

On Wednesday, the eatery issued a statement condemning the customer’s actions.

“The Marquez family does not tolerate such behavior, and we simply want our establishment to be a place where people can chill out and enjoy live music, delicious Mexican food, and the best local drinks — as we have stated on our social media accounts continuously,” Sol De Jalisco said on its Facebook page.


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